Privacy Policy

Last updated: September 18, 2026

Downtime is designed with privacy as a core product choice. This policy explains how your data is handled when you use the app.

Data Storage

Your blocking rules, schedules, and app selections are stored locally on your device and are never included in analytics. This data leaves your device only when you explicitly export or share it, such as when sending optional feedback diagnostics.

Data Collection

Downtime has no user accounts. If you choose to share analytics, we collect pseudonymous product-usage and diagnostic data as described below. If you contact support, we receive only the information you choose to send, which may include your email address, message, and an optional diagnostic report.

Screen Time & FamilyControls

Downtime uses Apple's Screen Time APIs (FamilyControls, ManagedSettings, DeviceActivity) to apply app blocking schedules. All Screen Time data is processed entirely on your device by iOS. Downtime cannot see which specific apps you use or for how long — it only knows the opaque tokens you select for blocking.

Analytics & Tracking

Analytics is optional and can be changed at any time in Settings. Before you choose, Downtime stores a small number of onboarding events locally for up to seven days. Choosing Share Analytics sends them; choosing Don’t Share deletes them without transmission.

With analytics enabled, Downtime uses PostHog EU Cloud to process a random installation identifier, screen and feature interactions, feature-flag activity, product identifiers and displayed prices, purchase outcomes, app and device context, and crash diagnostics. We do not send selected apps or websites, blocking rules, schedules, names, email addresses, advertising identifiers, transaction identifiers, or free-form text. This data is used only to understand and improve Downtime, diagnose crashes, and measure purchases. It is not used for advertising or cross-app tracking. See PostHog's privacy policy.

Optional Feedback & Diagnostic Reports

When you select Send Feedback, Downtime lets you choose whether to include a diagnostic report. The report is generated locally on your device and contains device and app versions, locale and time zone, blocking and schedule state, event timestamps, and shortened hashes of opaque Screen Time identifiers. It does not contain app names, website addresses, browsing history, or raw Screen Time tokens.

Nothing is sent automatically. You can send feedback without the report, save the report for your own review, or choose to attach it to an email. Your email provider processes any message you send under its own privacy terms.

Support messages and diagnostic reports are used only to respond to your request, investigate technical issues, and improve Downtime. They are never used for advertising or tracking. We retain them only for as long as reasonably necessary to handle the support request and maintain relevant support records, after which they are deleted.

Data Control

You can enable or disable analytics in Downtime's Settings, export your configuration as a JSON file, and delete locally stored data by removing the app. Disabling analytics stops future analytics collection. You can ask us to delete support emails or diagnostic reports you previously sent by contacting isemailfine@gmail.com from the same email address.

Changes to This Policy

If we update this policy, the changes will be reflected here with an updated date. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact

If you have any questions about this privacy policy, please contact us at isemailfine@gmail.com.